A wicker basket filled with orange roses, green leaves, and red berries sits on a table in a festive, decorated room with a pink tufted sofa and a Christmas tree.

Customer Service

The alstroemeria flower is a symbol of support. How can we give you a bunch today?

Your Rewards Account

For every dollar spent, you'll receive one reward point. You can redeem your reward points during checkout for cash savings on future orders. That's the Power of Petal Rewards.

Flower Care & Information

Our passion is everything flowers and we want to share! From tips on keeping your flowers fresh to seasonal decorating ideas to the meaning of flowers, we have you covered.

Main Location

17th St West & Grand Ave.
Billings, MT 59102
(406) 245-6434
See All Locations

Business Hours

Mon - Fri: 9AM to 6PM
Saturday: 9AM to 5PM
Sunday: Closed

See Full Hours

Policies & Procedures

We are dedicated to delivering your floral and gift orders in a timely manner. The actual time and date your order is delivered is affected by the time of day your order is placed, the method of delivery or shipping you select, weather conditions, and whether or not the destination is a remote location. Our delivery policies explain the delivery options available to you and how we process orders.

Complete Policies & Procedures

A Word from Our Customers

Average Rating:
5.0
Total Number of Reviews:
191
 
  • May 3, 2023
    Rose N
    I would like to leave a public thank you to Tracy who helped me with a phone order today. My elderly mother is now only able to see shades of yellow and Tracy was extremely helpful with suggestions for the perfect flower arrangement. She was so helpful, thoughtful and her wonderful sense of humor made my time on the fun ( only getting flowers is better)! 🌼🌹🌻. Please give her a pat on the back from me (if that’s still allowed), you have an excellent employee!!! Thanks Tracy!!!
  • April 14, 2023
    Mike B.
    Naya at Gainan's assisted our company flower order today. The flower shop in Roundup couldn't complete our sympathy flower order for a funeral the next day. I called Gainan's hoping they delivered to Roundup and Naya went above and beyond to accomplish the task for us for this busniess assoiciate's Father's funeral. Thank you Gainan's for caring, complete customer service provided by Naya!
  • March 26, 2023
    Kelly N
    The flowers that we ordered for my mother in law to be delivered to the hospital arrived the day I ordered them and they were beautiful.
  • March 10, 2023
    Margery C
    Amazing! Both my husband and I sent flower/ arrangements to each other for our anniversary. My roses are breathtakingly beautiful and fresh. He brought his candy arrangement home and it was beautifully wrapped with a manly bouquet in the middle. Thank you so much for being my #1 place for gifts.
  • March 9, 2023
    Shannon B.
    Always a delight to work with for our floral needs.
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